“Sorry, it’s not in the budget for this year.” I hope that’s not your answer when someone asks you what you’re planning on budgeting for training this year.  Remember, training doesn’t have to cost “an arm and a leg.”  You usually get what you pay for when you invest in training, but

In my previous blog post, I discussed Quantity Metrics.  In this blog post, I’ll now address how Quality Metrics in recruiting can increase billings. The time spent in the marketplace paying your dues and building relationships is vital.  Quality grows from experience and quantity.  The key quality measurements are the

We are living in the service age.  Every buyer wants services to be delivered better, faster, and at the lowest possible cost. Our clients are not looking for “adequate” service or even “good” service—they are looking for firms that can surprise them with exceptional service.  Clients want to feel as

I hear it all the time. Recruiters ask, “What is the one thing I can do to hit it big?” Managers say, “Can a hopeless wannabe transform into a superstar?” Like rubbing the jeweled bottle and waiting for a genie to pop, out we hope someone, or something, will grant

Closing the recruiting deal requires the highest skill sets of the placement and search process.  It’s the end of the game, and you have spent all this time and emotional energy cultivating the client, gaining their commitment, and putting everything in place. The objections have been covered.  Their decision has been