We are living in the service age. Every buyer wants services to be delivered better, faster, and at the lowest possible cost. Our clients are not looking for “adequate” service or even “good” service—they are looking for firms that can surprise them with exceptional service. Clients want to feel as
The Dow recently hit yet another record high. Consumer confidence is on the upswing. Clients are hiring again. Okay, then why do so many recruiters complain about how tough things are today, particularly where recruiting candidates is concerned? The reasons are partly our own creation. Sometimes it’s not what we do,
I hear it all the time. Recruiters ask, “What is the one thing I can do to hit it big?” Managers say, “Can a hopeless wannabe transform into a superstar?” Like rubbing the jeweled bottle and waiting for a genie to pop, out we hope someone, or something, will grant
Closing the recruiting deal requires the highest skill sets of the placement and search process. It’s the end of the game, and you have spent all this time and emotional energy cultivating the client, gaining their commitment, and putting everything in place. The objections have been covered. Their decision has been
